|POLICY FOR CITIZEN COMPLAINTS
The purpose of the citizen complaint procedure is so that all complaints made against police officers are properly documented and investigated fairly and without prejudice.
The Policy of the Portsmouth Police Department is to investigate all complaints made by citizens and to have those complaints followed up by the appropriate Commanding Officers. Commanding Officers will be defined by the rank of Sergeant and above. The Portsmouth Police Department will have forms specifically identified for all formal complaints. Each complaint will be investigated and appropriate action taken if needed by the Office of the Chief of his or her designee.
A. All complaints against a Police Officer of the Portsmouth Police Department or any complaints in reference to the Policies or Procedures of the Portsmouth Police Department will be directed to the Officer in Charge at the time the complaint is made.
C. The Officer in Charge will be responsible for
determining if the complaint is of a criminal or serious nature,
if so, then the Deputy Chief will be advised immediately or in
the absence of the Deputy Chief, the Detective Commander.
D. Documentation will be accomplished by a Complaint Form attached to this policy addressing the facts or circumstances. Case numbers will be assigned by the Deputy Chief for all internal investigations. Interviews and a written outcome of the findings will be conducted by the Deputy Chief and forwarded to the Chief of Police.
E. Complaint forms are also made available during normal
business hours at the Town Administrators Office or by visiting
the Portsmouth Police Department web site and downloading the
policy and complaint form. All complaints can be mailed
You can also drop
off the completed form at the Portsmouth Police Department.